Purposes for which we will use your personal data

We have set out below, a description of all the ways we plan to use the various categories of your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Purpose/Use:  To register you as a new customer

Type of data:

(a) Identity

(b) Contact

Legal basis:

Performance of a contract with you.

Purpose/Use:  To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

Type of data:

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

Legal basis:

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to recover debts due to us).

Purpose/Use:  To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Dealing with your requests, complaints and queries

Type of data:

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

Legal basis:

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and manage our relationship with you.

Purpose/Use:  To enable you to partake in a prize draw, competition or complete a survey

Type of data:

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

Legal basis:

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

Purpose/Use:  If you are our subcontractor contractor or you provide services to us, to manage our relationship with you which will include:

(a) processing and responding to enquiries;

(b) performing any contractual obligations

(c) Manage payments, fees and charges

(d) Notifying you about changes to our terms or privacy policy

(e) Dealing with your requests, complaints and queries

Type of data:

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

Legal basis:

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and manage our relationship with you)

Purpose/Use: To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) 

Type of data:

(a) Identity

(b) Contact

(c) Technical

Legal basis:

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

Purpose/Use: To deliver relevant website content and online advertisements to you and measure or understand the effectiveness of the advertising we serve to you

Type of data:

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Legal basis:

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

Purpose/Use: To use data analytics to improve our website, products/services, customer relationships and experiences and to measure the effectiveness of our communications and marketing

Type of data:

(a) Technical

(b) Usage

Legal basis:

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

Purpose/Use:  To send you relevant marketing communications and make personalised suggestions and recommendations to you about goods or services that may be of interest to you based on your Profile Data

Type of data:

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

(f) Marketing and Communications

Legal basis:

Consent, having obtained your prior consent to receiving direct marketing communications

Purpose/Use:   To carry out market research through your voluntary participation in surveys

Type of data:

Legal basis:

Necessary for our legitimate interests (to study how customers use our products/services and to help us improve and develop our products and services).

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